In order to guarantee operational consistency for customers in the VCU community, Endpoint Computing is a high-performing, customer service-driven group that designs, implements, and supports endpoint computing, device infrastructure tools, and services. The team will also work with other tech groups to create, implement, and support products for VCU Technology Services that are enterprise-wide as well as provide departmental IT support as needed.
Users can access data and systems utilising endpoint computing from any location and on any device, providing a continuous, contextual experience that adjusts to the device they are using. In the era of digital transformation, endpoint computing strategy implementation extends beyond PCs and smartphones to incorporate new technologies like wearables, head-mounted displays, and IoT-instrumented surroundings.
Organizations must put in place analytic systems for ongoing endpoint computing enhancement if they wish to create a contextual, service-based delivery model.
They are also required to address the following questions:
Infrastructure and operation leaders should create endpoint strategies based on a clear understanding of current user preferences, an appreciation for the impact of emerging technologies on those preferences and business requirements, a recognition of a shifting mix, and an understanding of when to make investments.
BEST PRACTICES IN IMPLEMENTING ENDPOINT COMPUTING STRATEGY